Terms & Conditions

A few clear terms for shopping with us.

These terms apply to purchases and use of pocketmelo.com.

About the seller.

PocketMelo is operated by THE STYLE EDIT LIMITED.

Contact: support@pocketmelo.com

Your order.

Please check the product, storage option, quantity, and delivery address before ordering. Provide accurate details. Use a payment method you are authorized to use.

You will receive an order email after checkout. If an order cannot be fulfilled, we will contact you promptly.

Any payment taken for an order we cannot supply will be refunded. We will not substitute a different item without your agreement.

Prices and availability.

The currency and total payable are shown at checkout. Product availability may change.

If a pricing or availability error affects an order, we will contact you and explain the options. We will not charge an additional amount without your agreement.

Delivery and returns.

Read our Shipping & Delivery, Returns & Refunds, and Refund Policy pages.

They explain delivery estimates, eligibility, costs, and refund handling.

Using your player.

Follow the product instructions. Use compatible accessories. Back up your files before resetting or returning a device. Only transfer content you have the right to use.

Using our website.

Do not misuse accounts, interfere with security, or submit unlawful content. Our website content and branding remain protected by applicable intellectual property law.

Your information.

Our Privacy Policy explains personal information handling. Our Cookie Policy explains cookies and related choices.

If something goes wrong.

Contact us with your order number and the details. We will review the issue and explain the available next steps.

Nothing in these terms excludes mandatory consumer rights or liability that cannot lawfully be excluded. Updates to these terms do not remove rights attached to orders already placed.

Last updated: October 18, 2026.